General Information

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BUSINESS OFFICE
Located on the fifth floor of Village Hall at 131 N. Maple Ave. Ridgewood, NJ 07451
Customer Service hours, 8:30am - 4:30pm, Monday - Friday, except holidays.

CONTACT INFORMATION
Phone- 201-670-5520

Email- This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Fax- 201-652-3692

Mail:
Ridgewood Water
131 N. Maple Ave.
Level 5
Ridgewood, NJ 07451

EMERGENCIES
If you experience a water emergency at your property or notice a situation that you believe requires our attention, please call 201-670-5524 between 7:30am - 4:00pm, Monday - Friday or 201-670-5526 all other hours and we will respond promptly to your situation.

EMPLOYEE/VEHICLE IDENTIFICATION
All Ridgewood Water employees carry photo ID cards. If you have any doubts, request to see the employee's ID. Ridgewood Water vehicles are clearly marked with our logo.

OTHER INFORMATION
The property owner is responsible for the valves located on either side of the water meter. Ridgewood Water recommends that these valves be exercised routinely to ensure they are operational when needed.

The property owner is responsible for maintenance for the service line from the curb to the point of entry. However Ridgewood Water does offer a service contract to protect your service line and inlet valve. Information can be found HERE.

Multiple water meters may not be installed on a single service line. The property owner may purchase a water meter from Ridgewood Water, and divide the piping thereafter.

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